Frequently Asked Questions (FAQ)

The cost of shipping a car varies based on factors such as distance, vehicle size and type, transport method (open or enclosed), and time of year. Contact us for a personalized quote.

The time it takes to ship a car depends on the distance and route. Typically, it can range from a few days to a couple of weeks. We’ll provide an estimated delivery time when you book.

Yes, your car is fully insured during transport. We offer comprehensive coverage to protect your vehicle against any potential damage during the shipping process.

While some carriers allow personal items to be shipped in the car, it’s generally recommended to remove all personal belongings to avoid potential damage or theft. Check with us for specific guidelines.

We transport a wide range of vehicles including sedans, SUVs, trucks, motorcycles, luxury cars, classic cars, and oversized vehicles.

Open transport is the most common and cost-effective method, where vehicles are transported on an open trailer. Enclosed transport provides additional protection by transporting vehicles in a covered trailer, ideal for high-value, luxury, or classic cars.

Clean your car inside and out, remove all personal items, ensure the gas tank is less than a quarter full, disable alarms, and document any existing damage with photos. We’ll provide detailed preparation instructions when you book.

Yes, we offer convenient door-to-door service, where we pick up and deliver your vehicle directly to and from your specified locations, saving you time and effort.

We offer a 24/7 online tracking system that allows you to monitor the status of your vehicle throughout the shipping process. You’ll receive regular updates on its progress.

In the unlikely event that your car is damaged during transport, document the damage with photos and report it to the driver upon delivery. Contact our customer service team immediately to initiate the insurance claim process.

We accept various payment methods including credit cards, debit cards, bank transfers, and sometimes cash on delivery, depending on the carrier.

Yes, we offer discounts for shipping multiple vehicles and for military personnel. Contact us for details on available discounts and eligibility.

It’s recommended to book your car shipment at least one to two weeks in advance to ensure availability and to secure the best rates.

If you need to change your shipping dates, contact us as soon as possible. We will do our best to accommodate your new schedule and make necessary adjustments.

Yes, hazardous materials, illegal substances, and perishable items are not allowed. Check with us for a complete list of restrictions and guidelines.

Yes, we can transport non-running vehicles. Special equipment may be required, so let us know the condition of your vehicle when booking.

Typically, you’ll need the vehicle registration, proof of insurance, and a valid ID. For international shipments, additional documents like a bill of lading and customs forms may be required.

While we strive to meet estimated delivery dates, exact dates cannot be guaranteed due to factors like weather, traffic, and route changes. We provide regular updates on your vehicle’s status.

If you need to cancel your shipment, contact us as soon as possible. Cancellation policies vary, and there may be fees depending on the timing of the cancellation.

We offer reliable, fully insured, and professional auto transport services with competitive pricing, excellent customer service, and a track record of satisfied customers. Our experienced team ensures your vehicle is transported safely and efficiently.